Sending us Documents and Information
We look forward to working with you and appreciate your business. Below you will find detailed instructions and information for getting started with Tracker Legal Services. We have attempted to put as much helpful information as possible on our website to help you navigate through the process. However, if you prefer to call us with questions, we are always happy to assist you. IMPORTANT: Please do not send us documents without first contacting us to let us know they are coming!
Q1: WHERE DO I SEND DOCUMENTS THAT NEED TO BE SERVED?*
Option 1: Scan and email documents to
Option 2: Fax documents to 704-541-4751
Option 3: Mail documents to PO Box 38541, Charlotte, NC 28278
Option 4: If you would like to overnight documents using a service other than USPS overnight (which can be received at the PO Box above), please contact our office for a physical address. Our response confirms that we are expecting a package.
*When using any options 1-4, please confirm with us via email to that we are expecting your package/documents. Our services are not confirmed until we acknowledge that we are aware your package is on the way.
Q2: HOW DO I PAY FOR YOUR SERVICES?
After you receive your invoice, you may pay using one of the following options:
Option 1: Make checks payable to Tracker Legal Services, LLC and mail to PO BOX 38541, Charlotte, NC 28278.
Option 2: Make credit card payments to our PayPal account.
You can use 1 of 2 PayPal payment options (both require logging into your PayPal account.)
Once you log into your PayPal.com account just enter our email: firstname.lastname@example.org
Log into your PayPal and use our direct link: https://paypal.me/trackerlegalservices
Option 3: Make a payment through the Zelle application using our business number, 980-335-9594. *Preferred for Non-Attorney Clients*
Q3: WHAT INFORMATION DOES TRACKER LEGAL SERVICES NEED TO COMPLETE SERVICE OF PROCESS OR COURIER SERVICES?
Please provide Tracker Legal Services with the following information via email:
Does the person to be served work? If so, please provide the address and work schedule as completely as possible.
If we are serving documents at a residence, please let us know whether the person to be served rents or owns their home.
Please also let us know whether the person to be served lives alone or whether there may be other adults living in the home that may accept service.
Please provide the year, make, model, and color of the vehicle the person to be served drives.
Please provide any photographs or social media websites that this person may use to assist with identification.
Let us know if the person to be served is aware that we will be trying to serve them;
(i.e. are they avoiding service at this time and have you attempted any other service methods?)
We will ask you to provide a cell phone number to a person that has decision making authority if we run into an issue that requires a change in plans.
Q4: WHAT IS THE ESTIMATE FOR YOUR SERVICES?
For rates and fees, please visit the applicable "Rates" page using the navigation menu.
Q5: HOW WILL I RECEIVE PROOF THAT THE DOCUMENTS HAVE BEEN SERVED?
After we receive payment for services rendered, we will complete a detailed affidavit of service stating the date, time, place, and description of the person served. This affidavit will be emailed and mailed to you. If we are unable to serve the requested documents, we will send you an affidavit of attempted service for your records.
Q6: HOW DO WE OBTAIN AN EIN NUMBER IN ORDER TO PROVIDE A 1099-MISC FOR BUSINESS EXPENSES?
We receive service requests from all over the country and we do not provide company EIN numbers until the IRS reporting requirements have been met.